FAQs
Products & Ingredients
Both skim and whole have the same nutritional value as liquid milk. So, when considering between skim and whole, make the decision as you would for liquid milk.
Our milk powder contains the same vitamins, calcium, and protein as liquid milk, resulting in a very similar nutritional profile. Therefore, there is no need to be concerned about missing out on daily vitamin intake when making the switch.
Aside from the milk in our product, there are no defined priority allergens in our food production system, as defined by CFIA.
Preparation and Storage
For smoothness and flavour, we suggest that you mix the milk at night for next day use.
To make one glass:
Add three tablespoons of powder to one glass (225 ml) of cold water.
To make one litre:
In a shaker, add 1+1/3 cup of cold water with 2/3 cup of milk powder.
Swirl mixture to wet powder.
Then, shake vigorously for 10 seconds.
Next, add 2 cups of water before giving it another shake, and then refrigerating overnight.
Store your milk powder in a tightly sealed package, preferably its original packaging, in a cool dry environment. For best results, ensure the package is sealed well.
Rehydrated milk should be kept refrigerated.
The shelf life is 12 months.
If you are concerned about whether your product has expired, please see the Best Before Date label on the bag.
We recommend that you consume it within 4-5 days of reconstitution.
Lot codes refer to the production date, not the expiry date, and follow DDMMYY-XXXX.
Where DD represents the day, MM represents the month, and YY represents the year of the production date.
Shipping
Your shipping address does NOT need to match your billing address. However, your billing address does need to match the address that your credit card is registered to for payment to be authorized.
If you do not receive an order confirmation email within an hour of placing your order, please check your junk folder. If you still have no order confirmation, please reach out to info@medallionmilk.com, and we would be happy to reissue the email.
After an order is placed, we do our best to ship your order out within 1-2 business days.
You will receive a shipment confirmation email from a Medallion Milk email address. The subject line will be “A shipment from order MMXXXX is on the way”, where each ‘X’ represents a number. Ex) MM1234.
After your order has been shipped, you will receive a shipment confirmation email. In that email, you can click the hyperlinked tracking number for the status of your shipment.
If you have ordered more than one case, or have a larger order, you will have more than one tracking number as there will be one for each case.